Returns & Exchanges

You may return most items within 14 days of delivery for a full refund, provided that:

• Items are in their original, unworn condition
• Items have all original tags attached
• Items are in their original packaging
• You have your proof of purchase (order confirmation or receipt)

1. Contact our customer service team at info@keven.mu or +230 5910 4375
2. Provide your order number and reason for return
3. You will receive a return authorization and instructions
4. Pack the item securely and ship it to us

We offer exchanges for a different size or color of the same item, subject to availability. To request an exchange, follow the same process as returns and specify the replacement item you prefer.

• Items that have been worn, altered, or damaged
• Items without original tags or packaging
• Gift cards
• Customized or personalized items

Refunds are processed within 5-7 business days of receiving the returned item. The refund will be credited to the original payment method.