Cookie Policy
Learn about how Keven Shop uses cookies and similar technologies to enhance your browsing experience.
Last updated: January 2024
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.
Types of Cookies We Use
Essential Cookies
Purpose: These cookies are necessary for our website to function properly.
Examples:
- Shopping cart functionality
- User authentication and security
- Website accessibility features
- Load balancing and performance
Duration: Session cookies (deleted when you close your browser)
Can be disabled: No - these are required for basic website functionality
Performance Cookies
Purpose: Help us understand how visitors interact with our website.
Examples:
- Google Analytics tracking
- Page load times and errors
- Popular pages and content
- User journey analysis
Duration: Up to 2 years
Can be disabled: Yes - through browser settings or our cookie preferences
Functional Cookies
Purpose: Remember your preferences and provide enhanced features.
Examples:
- Language and region preferences
- Recently viewed products
- Wishlist items (for guests)
- Chat support preferences
Duration: 30 days to 1 year
Can be disabled: Yes - but may affect website functionality
Marketing Cookies
Purpose: Track visitors across websites to display relevant advertisements.
Examples:
- Facebook Pixel
- Google Ads tracking
- Retargeting campaigns
- Social media integration
Duration: 30 days to 2 years
Can be disabled: Yes - through browser settings or our preferences
Third-Party Cookies
We may also use third-party services that set their own cookies:
- Google Analytics: Website traffic analysis
- Facebook: Social media integration and advertising
- Payment Processors: Secure transaction processing
- Customer Support: Live chat and help desk services
These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and Site Permissions
Cookie Preferences Center
Manage your cookie preferences for this website:
Impact of Disabling Cookies
Disabling cookies may affect your experience on our website:
- Shopping cart may not function properly
- Your preferences won't be remembered
- Some features may not work correctly
- You may see less relevant content
- Website performance may be reduced
Updates to This Policy
We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for updates.
Questions About Cookies?
If you have questions about our use of cookies, please contact us:
Email: privacy@kevenshop.com
Phone: +230 5123 4567
You can also review our Privacy Policy for more information about how we handle your personal data.